7q7 Terms and Conditions
Please read these terms and conditions carefully before using the 7q7 platform — this is a legally binding agreement between you and us.
Introduction and Important Notice
7q7 (hereinafter "Platform", "we" or "us") provides an online entertainment and sports betting service for users in Bangladesh. These terms and conditions ("Terms") form a legally binding agreement between you and 7q7.
By registering on the 7q7 platform or using the services, you are considered to have fully read, understood and accepted these Terms. If you do not agree with these Terms, please do not use the platform.
7q7 reserves the right to amend these Terms at any time. Continued use of the platform after any changes means you have automatically accepted the revised Terms. The latest Terms will always be available on this page.
1 Eligibility and Age Requirement
The following conditions must be met to open an account and use services on the 7q7 platform:
- You must be 21 years of age or older.
- You must use the platform voluntarily and of your own decision.
- You must not be a resident of any country or region where such services are legally prohibited.
- You must register under your own identity — registration under another person's identity or with false information is prohibited.
- Each individual may hold only one account.
7q7 may at any time request valid identification for age or identity verification. An account may be restricted until verification is completed.
2 Account Registration and Management
2.1 Registration Process
To open an account at 7q7 you must provide accurate and complete information. If any information provided at registration changes, you are obliged to notify our support team immediately.
2.2 Account Security
It is your responsibility to keep your account password and login details confidential. If you suspect unauthorised access to your account, contact us immediately via live chat. 7q7 is not responsible for losses caused by third parties.
2.3 Account Suspension and Termination
7q7 reserves the right to temporarily or permanently close an account in any of the following cases:
- A breach of these Terms occurs.
- Fraud or fraudulent activity is suspected.
- Multiple accounts are being operated.
- Bonus abuse or system exploitation occurs.
- Money laundering or any other illegal activity is suspected.
Financial Rules
3 Deposits and Withdrawals
3.1 Deposit Rules
The minimum deposit amount at 7q7 is ৳200. Accepted deposit methods are listed below:
| Payment Method | Minimum Deposit | Minimum Withdrawal | Withdrawal Time |
|---|---|---|---|
| bKash | ৳200 | ৳1,000 | 10–45 Minutes |
| Nagad | ৳200 | ৳1,000 | 10–45 Minutes |
| Rocket | ৳200 | ৳1,000 | 10–45 Minutes |
| Bank Transfer | ৳200 | ৳1,000 | 10–45 Minutes |
3.2 Withdrawal Rules
The minimum withdrawal amount is ৳1,000. Withdrawal requests are generally processed within 10 to 45 minutes after verification. Withdrawals can only be made using the same method used for the deposit.
Withdrawals may be held if identity verification is not complete or if the wagering requirements of an active bonus have not been met.
3.3 Currency
All transactions on the 7q7 platform are conducted in Bangladeshi Taka (BDT / ৳).
4 Bonuses and Promotions
4.1 Welcome Bonus
New members will receive a 150% bonus on their first deposit, up to ৳15,000. The wagering requirement for this bonus is 20x (bonus amount × 20).
Example: Deposit ৳1,000 and receive ৳1,500 as a bonus. Total wagering required: ৳1,500 × 20 = ৳30,000.
4.2 General Bonus Rules
- Each bonus offer has its own validity period and conditions — see the offers page for details.
- Bonuses may only be used on your own account and are not transferable.
- The same person or household may not claim bonuses from multiple accounts.
- Bonus winnings cannot be withdrawn before wagering requirements are met.
- 7q7 reserves the right to modify or cancel any promotion.
- If bonus abuse is suspected, the bonus may be cancelled and the account suspended.
4.3 VIP Program
The 7q7 VIP program has 5 tiers. Weekly cashback is provided at each tier:
- Bronze — up to 0.2% weekly cashback
- Silver — up to 0.5% weekly cashback
- Gold — up to 0.7% weekly cashback
- Platinum — up to 1.0% weekly cashback
- Diamond — up to 1.2% weekly cashback
Based on your activity and contributions, you can gradually advance to higher VIP tiers.
Gaming and Fair Play
5 Gaming Rules
5.1 Bets and Results
The outcome of all games on 7q7 is determined through a Random Number Generator (RNG) or live dealer technology. Once a bet is confirmed it cannot be changed.
If a game is cancelled due to a technical error or disconnection, 7q7 will make an effort to refund the bet amount. However, 7q7 will not accept full liability for disconnections that occur during an ongoing game.
5.2 Prohibited Activities
The following activities are strictly prohibited and may result in account termination:
- Placing automated bets using software or bots.
- Exploiting platform vulnerabilities or bugs to gain an unfair advantage.
- Colluding with other players to cheat.
- Intentionally losing within a game session to meet bonus requirements.
- Money laundering or any other financial crime.
5.3 Responsible Gaming
7q7 supports responsible gaming. If you feel that gambling is having a negative impact on your life, visit our Responsible Gaming page to request self-limits or a break.
6 Intellectual Property
All content on the 7q7 platform — logos, graphics, software, written content and designs — is owned by or licensed to 7q7. Copying, distributing or commercially using these materials without prior permission is prohibited.
Use of the platform for personal and non-commercial purposes is permitted. Written permission is required for any commercial use.
Liability and Privacy
7 Limitation of Liability
7q7 is committed to providing a safe and reliable service. However, 7q7 is not liable for:
- Losses caused by internet disconnection.
- Delays or issues caused by third-party payment providers.
- Losses resulting from your own disclosure of account information.
- Technical errors or maintenance downtime.
- Your gaming decisions or the outcome of bets.
In no circumstances will 7q7's maximum liability exceed the total amount you deposited in the past 30 days.
8 Privacy and Data Protection
The detailed policy regarding 7q7's collection, storage and processing of your personal information is described on our Privacy Policy page. The key points are:
- Your information is protected by SSL encryption.
- Personal information is not sold to third parties.
- Information may be used for identity verification and legal compliance.
- You may request access to or deletion of your information.
9 Platform Changes and Downtime
7q7 may change, suspend or discontinue services, games or features without prior notice. The platform may be temporarily unavailable during routine maintenance or in emergency situations.
7q7 is not liable for any losses caused by such downtime, though we always make efforts to ensure minimal disruption.
Dispute Resolution and Legal Matters
10 Complaints and Dispute Resolution
10.1 Filing a Complaint
If you have a complaint about 7q7's services, please first contact us via our 24/7 live chat or by email at [email protected]. We will make every effort to resolve the issue as quickly as possible.
10.2 Dispute Resolution Process
If the issue is not resolved via live chat, send a detailed complaint by email. 7q7 aims to respond within 7 business days. Additional time may be required for complex disputes.
Cooperative discussion between both parties is the preferred approach for resolving disputes.
11 Applicable Law and Jurisdiction
These Terms will be governed by applicable law. By using the 7q7 platform, you acknowledge that it is your own responsibility to comply with the local laws of your country.
If any part of these Terms is found to be legally unenforceable, the remaining parts will remain in full effect.
12 Contact
If you have any questions or feedback about these Terms, please contact us:
- Live Chat: 24 hours a day, 7 days a week — in English
- Email: [email protected]
Have a question?
Our support team is available 24/7 to help you. Contact us via live chat for any questions or issues.