Responsible Gaming at 7q7 — Your Safety is Our Priority
Play for fun, not for risk. 7q7 is committed to ensuring the well-being and safety of every player.
Why is Responsible Gaming Important?
7q7 believes that online gaming should be an enjoyable experience — not a source of stress or anxiety. Responsible Gaming means understanding your limits, managing your budget, and treating gambling as entertainment — not a livelihood.
Many people in Bangladesh enjoy online gaming. However, for a small number of people it can become a problem. At 7q7 we provide various protective tools, information and support to reduce that risk.
To help you build responsible gaming habits, our platform offers deposit limits, time limits, self-exclusion and a 24/7 Bengali support team. This page will guide you through those tools and information.
Age Restriction
Creating an account and playing at 7q7 is permitted only for individuals aged 21 or above. No account is activated without age verification.
Our Protection Tools
Deposit Limit
Set a maximum daily, weekly or monthly deposit amount. Once a limit is set it takes effect immediately and can only be increased after a set waiting period. This protects you from overspending.
Time-Out
Temporarily pause your account for a set period — from 24 hours up to several weeks. During this time no bets or deposits are possible. This is an effective step to keep your mind clear.
Self-Exclusion
Keep your account closed for the long term — 6 months, 1 year or permanently. No promotional messages will be sent during self-exclusion and any request to reopen the account is subject to a waiting period.
Reality Check
At set intervals the platform will remind you how long you have been playing and how much you have won or lost. These break reminders help you make informed decisions.
Loss Limit
Decide in advance how much you are willing to lose within a given period. When the limit is reached your session ends automatically. This protects you from placing extra bets in the heat of the moment.
24/7 Support Team
If you feel gambling is having a negative impact on your life, contact our Bengali support team directly through live chat. We will help you without judgment.
Quick Comparison of Protection Tools
| Tool | Function | Time to Take Effect | Changes |
|---|---|---|---|
| Deposit Limit | Set a maximum daily / weekly / monthly deposit amount | Immediately | Lowering the limit is instant; raising it requires a waiting period |
| Loss Limit | Set the maximum amount that can be lost in a given period | Immediately | Lowering the limit is instant; raising it applies from the next session |
| Time-Out | Temporary pause from 24 hours up to several weeks | Immediately | No changes until the period expires |
| Self-Exclusion | Account closure from 6 months up to permanent | Immediately | No review before the period ends |
| Reality Check | Updates on play time and results at set intervals | Immediately | Can be customised at any time |
To activate these tools, let our support team know via live chat or email us at [email protected].
Signs of Problem Gambling
Be alert if you notice any of the following signs in your own behaviour and seek support:
- Placing more bets to recover lost money (chasing losses)
- Being unable to control the amount you bet or unable to stop even when you want to
- Taking on debt or using family money to fund gambling
- Prioritising gambling over work, family or studies
- Lying about or hiding gambling activity
- Feeling restless, irritable or anxious when not gambling
- Gambling disrupting sleep, eating or daily routines
Assess Yourself
Ask yourself these questions. Multiple yes answers mean it is time to seek support:
The Golden Rules of Safe Play
Protection for Minors
7q7 is strictly committed to protecting minors. You must be at least 21 years old to register on our platform and take part in any form of gambling.
If there is a child or teenager in your household who uses your device, please take the following steps:
- Use a strong password on your account and never share it
- Install parental control software on your device
- Always log out of your account after playing
- Do not save your password in the browser
- If you have any suspicion, inform the support team immediately
For Parents
Stay aware of your child's internet use. Online gambling is for adults only. Contact us with any concerns.
Email: [email protected]
Support and Contact
24/7 Live Chat
Use live chat for immediate assistance with any issue. Our team will help you entirely in Bengali — day or night, at any time.
Email Support
If you prefer to speak confidentially, email us at [email protected]. Our team will respond promptly on self-exclusion, setting limits or any other matter.
Read the FAQ
Answers to common questions on responsible gaming, account protection, deposits and withdrawals and much more can be found on our FAQ page.
Enjoy safely — 7q7 is your trusted companion
Play responsibly, stay within your limits and enjoy the experience. Whatever your question, we are always here for you.
SSL Secured Platform
For players aged 21 and above only
24/7 Support in Bengali