7q7's Privacy Policy

This Privacy Policy ("Policy") applies to the website https://7q7.cam operated by 7q7 ("we", "us", or "the Company"). When you register on our platform, use our services, or contact us, you agree to the terms of this Policy. We respect the privacy of users in Bangladesh and are committed to protecting their information. Please read this Policy carefully, and if you have any questions, contact our support team.

1 What Information We Collect

7q7 collects various types of information to operate its services properly. These are described in detail below:

A. Information You Provide Directly

Information you give us yourself:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Residential address
• National ID or passport number (for KYC verification)
• Payment information (bKash, Nagad, Rocket, or bank account)
• Messages and complaints submitted to support

B. Automatically Collected Information

When you use our platform, certain technical information is collected automatically:

• IP address and device type
• Browser version and operating system
• Date, time, and duration of site visits
• Pages visited and links clicked
• Information obtained from cookies and similar tracking technologies

C. Financial Transaction Information

We keep records of deposits, withdrawals, and betting history. This information is essential for financial security and fraud prevention.

2 Purpose of Data Collection

7q7 collects and uses your information only for the following legitimate purposes:

• Account Management: To complete registration, identity verification, and login processes.
• Financial Transactions: To process deposits and withdrawals correctly and to prevent fraud.
• Customer Support: To resolve your issues and complaints promptly.
• Platform Improvement: To analyze user experience and improve the quality of our services.
• Responsible Gambling: To monitor user behavior and identify problematic gambling tendencies.
• Marketing Communications: To send you promotional offers and bonus information with your consent.
• Security Assurance: To maintain platform security and prevent unlawful activity.

Your information will not be used beyond the purposes stated above. We never sell your information to third parties.

3 Cookie Policy

7q7 uses cookies on its website. Cookies are small data files stored in your browser. They help improve the platform's functionality and personalize your experience.

Types of cookies we use:

• Essential Cookies: Required for the core functionality of the site. Without them, the site cannot work properly.
• Functional Cookies: Help remember your preferences and settings.
• Analytical Cookies: Used to analyze site usage and identify opportunities for improvement.

You can control or disable cookies through your browser settings. However, disabling cookies may limit some features of the site.

4 Information Sharing and Disclosure

7q7 does not generally share your personal information with third parties. However, information may be disclosed in the following limited circumstances:

A. Service Provider Partners

Limited information may be shared with payment processors, technology infrastructure providers, and game software suppliers for operational purposes. These partners operate under strict confidentiality agreements and may not share the information with any other party.

B. Legal Obligations

We may be required to disclose information pursuant to a court order, government directive, or legal process. In such cases, we will provide only the minimum information necessary.

C. Fraud and Security Protection

If financial fraud, platform abuse, or any harmful activity is detected, information may be shared with relevant authorities.

D. Business Transfers

In the event of a future merger, acquisition, or service transfer, user information may be transferred. We will notify you before any such change.

5 Data Protection and Security

7q7 applies industry-standard security measures to keep your information safe. We use the following technologies and methods:

• SSL Encryption: All data transferred between you and our servers is encrypted using SSL (Secure Socket Layer) technology.
• Password Hashing: Your password is never stored in plain text — it is kept only in hashed format.
• Firewall and Intrusion Detection: Our servers are protected by advanced firewalls and intrusion detection systems.
• Regular Security Audits: Our systems undergo regular security testing so that any vulnerabilities can be addressed quickly.
• Access Controls: Only authorized personnel have access to the user information they need.

Please note that transmitting information over the internet is not completely secure. We provide the highest level of protection, but guaranteeing 100% security is not possible. Keeping your account password private and not logging in from unfamiliar devices is your own responsibility.

6 Data Retention Period

We retain your information only for as long as it is needed to provide our services and meet our legal obligations.

• Active account data: For the entire duration the account remains active.
• Closed or inactive account data: For a specified period after account closure, as required by law.
• Financial transaction records: May be retained for an extended period in accordance with financial regulations.
• Support conversations: For a reasonable period after resolution.

After the designated period, data is securely deleted or anonymized.

7 User Rights

You have the following rights regarding your personal information. To exercise these rights, contact our support team:

Right to Access

You have the right to know what information we hold about you. Upon request, we will provide you with a copy of your data.

Right to Rectification

If any information we hold about you is incorrect, you may request a correction. We will make the correction as soon as possible.

Right to Erasure

In certain circumstances, you may request that your information be deleted. However, this may not be possible if there are legal or contractual obligations.

Right to Object to Processing

You may object to the use of your information for marketing communications and unsubscribe from marketing emails at any time.

Right to Data Portability

You have the right to receive your information in a standard, machine-readable format.

8 Privacy of Minors

7q7 is for users aged 21 and above only. We do not intentionally collect any information from minors. Age verification is mandatory during the registration process.

If we learn that a minor has registered, that account will be closed immediately and all associated information will be deleted. If you believe a minor is using our platform, please notify us immediately.

9 Third-Party Websites and Services

Our platform may include services from game software providers such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, and others. These third-party services have their own privacy policies.

7q7 is not responsible for the privacy practices of these third parties. We recommend that you read and understand the relevant third-party privacy policies.

10 International Data Transfers

Your information may be stored or processed on servers outside Bangladesh. In such cases, we ensure that the transferred information remains subject to the protection standards described in this Policy. We follow internationally recognized data protection frameworks and work only with trusted infrastructure partners.

11 Policy Changes

7q7 may update this Privacy Policy from time to time. For any significant changes, we will:

• Post a clear notice on the website.
• Notify registered users by email.
• Update the "Last Updated" date at the top of the Policy.

If you continue using the platform after a change, you will be considered to have agreed to the revised Policy. We therefore recommend reviewing this Policy regularly.

12 Contact

If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact us: